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According to an article in Business Week Cheap Alec Burks Jersey , the Philippines is on target to grow its business process outsourcing revenues to $13 billion, and provide jobs for 650,000, by the end of 2010. So Cheap Jonas Jerebko Jersey , what exactly are the advantages of outsourcing to the Philippines that have made it a first choice outsourcing solution for businesses across the globe?

- Available Skills Match Industry Needs

About a quarter of Filipino graduates are qualified for business-related jobs like accounting and marketing. Additionally, many of these professionals have had extra customer service training. The skills available in this pool of professionals match the needs of many U.S. businesses.

- Lower Costs

Outsourcing to the Philippines can save a business as much as 30-40% in operational expenses. This is huge savings for small and medium-sized companies especially. Here is something worth taking note of - the minimum wage rate in the U.S. is about $8 per hour; in the Philippines it is $8 a day!

- Language

First and foremost is the ability to speak English well and have no foreign sounding accent. This is of the utmost importance for many businesses. Its success has been so stellar that industry players estimate India has lost around 100,000 call center jobs to the Philippines due to its "high-quality voice skills" and status as the third-largest English-speaking nation in the world.

- High Levels of Literacy, Skills and Education

The Philippine government places high priority on education and this is evident in the high 92.6 percent literacy rate (per CIA figures). The Philippines produces about half a million college graduates every year. This means that there is a significant pool of talented and highly-educated professionals available to choose from.

- Shared History And Matching Cultures

Did you know that the Philippines were the first colony of the U.S.? For nearly 50 years (1898-1946) the Philippines was governed according to an American system. During this period Cheap Ricky Rubio Jersey , the country was exposed to American language, education, politics and cultural values. To this date, many Filipinos are keenly aware of what is happening in America in sports Cheap Joe Ingles Jersey , politics, fashion, etc.

- Good Work Attitudes

Countries in the Middle East and in Europe give high preference to Filipino workers because they are honest, well disciplined Cheap Pete Maravich Jersey , and hard working. Many countries hiring delegations to the Philippines on a regular basis to select workers for their local businesses. These testaments show that Filipinos are not only hard-working, but that they are trustworthy and can also be relied on to produce the results expected of them.

- High Internet Usage Among Filipinos

Internet usage among Filipinos is high. The country has a 25% Internet penetration rate compared to 7% in India. The Internet and telecommunications industry in the Philippines is growing at a very fast pace because of the huge demand for internet access. It is expected that internet literacy among Filipinos will continue to grow at brisk pace.

So, if your company is looking to outsource any part of your operations overseas, hopefully you will now be of the mindset that the Philippines is the first place that you should look to.
Customer relationship management (CRM) is one of the most effective tools for improving customer relationships and therefore increasing revenue Cheap Jeff Hornacek Jersey , customer satisfaction, and customer retention. Unfortunately, some CRM strategies fail. This leaves CRM vendors and their customers baffled, but there a few common reasons why a CRM strategy will fail.


1. Too much focus on the CRM vendor and technology. Some companies get too caught up in having the best possible CRM strategy out there. Some companies want entire call-centers Cheap Adrian Dantley Jersey , On-Demand CRM, Web-based, and Blackberry devices which allow their IT people to enter customer information wirelessly. While these technologies are extremely helpful, too much emphasis on them can lead any company astray. It is naturally very important to select the best CRM vendor for your company Cheap Rudy Gobert Jersey , but best does not always mean flashiest. ount[/url]